Frequently Asked Questions

Browse our Shop, pick your item and size, then add it to your bag. When you're ready, click the bag icon and hit Proceed to Checkout. Fill in your details and confirm — no account required.

No account needed. Just your name, contact number, and shipping address and you're good to go.

Contact us immediately via our Contact page or message us on Facebook/Instagram. We can make changes while your order is still Pending. Once it moves to Processing or Shipped, changes are no longer possible.

No minimum order required. Order as little or as much as you like. However, orders ₱3,000 and above automatically qualify for FREE shipping.

We accept Cash on Delivery (COD), GCash, Maya / PayMaya, and Bank Transfer. Select your preferred method at checkout.

COD is available in most areas we ship to. If COD is unavailable in your location, we'll reach out to arrange an alternative payment method before processing your order.

After placing your order, we'll send our GCash number or bank details to your email or phone. Please send the payment within 24 hours and include your order number as the reference. Send your proof of payment to our contact channels so we can confirm quickly.

Absolutely. We are a legitimate Philippine-based brand. We never ask for sensitive information like passwords or full card details. You can always reach us directly via our Contact page if you have any concerns.

Standard shipping is ₱150. Orders totaling ₱3,000 or more get FREE shipping automatically — no code needed.

Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location. Metro areas tend to be faster; remote provinces may take a bit longer.

Yes! We ship to all provinces and islands across the Philippines. If you're in a remote area, delivery may take slightly longer than usual.

Once your order is shipped, we'll send you a tracking number via the contact info you provided. You can use it to track your parcel through our courier's website. You can also message us directly for updates.

Check our Size Chart page for detailed measurements. If you're between sizes, we generally recommend sizing up for a more comfortable fit — especially for jerseys.

Our jerseys are designed for an athletic fit. If you prefer a looser feel, go one size up. Check each product's description for any specific fit notes.

Reach out to us via our Contact page or social media to get notified when your size is restocked. We may also be able to accommodate custom orders for certain items.

We accept returns or exchanges within 7 days of receiving your order, provided the item is unworn, unwashed, and in its original condition with tags intact. Items that are defective or incorrect are always covered.

Message us through our Contact page with your order number and reason for the return/exchange. We'll guide you through the process. Return shipping costs are shouldered by the customer unless the item was defective or incorrect.

Items that have been worn, washed, or altered cannot be returned. Custom or personalized orders (such as name/number printing) are also final sale unless there is a manufacturing defect.

Yes. EMPHIRE Sportswear is proudly Filipino-made. Every piece is designed and produced locally, supporting Filipino craftsmanship.

Machine wash cold, gentle cycle. Do not tumble dry — hang to dry. Do not iron directly on prints. Avoid bleach. Proper care keeps colors vibrant and extends the life of your jersey.

Yes! Message us through our Contact page with your logo, colors and inspiration and we'll create a custom design mockup for you. For bulk or team orders, reach out for special pricing.